Why Repeating Yourself May Not Be the Team's Problem

Why Do You Have to Tell Your Team the Same Thing Ten Times? One reason your team may be underperforming is not a lack of skill. Sometimes, it's a lack of proper communication. Here are three simple ways to fix it. Tip number one: Start every morning with a 10-minute huddle. Ask your team just three questions. What happened yesterday? What are you going to do today? And what went wrong? These three questions help you track progress, set priorities, and identify problems before they become bigger. Tip number two: Ask them to repeat your instructions in their own words. Don't just ask, “Did you understand?” Most people will say yes. Instead, ask, “Can you repeat what I just said?” This helps you identify misunderstandings before they turn into costly mistakes. Tip number three: Correct people using the SBI method. SBI stands for Situation, Behaviour, and Impact. First, describe the situation. Next, explain the specific behaviour you observed. Finally, tell them the impact it had. For example, instead of saying, “You're irresponsible,” say: “In today's client meeting, you arrived 15 minutes late. As a result, we had to delay the presentation, and it affected the client's first impression.” See the difference? You're correcting the behaviour, not attacking the person. Remember, better communication doesn't just improve relationships. It improves execution, accountability, and team performance. So, before you question your team's ability, examine the way you communicate with them.