Video narration
Every day, you are asked to modernize public service while getting every administrative document right-and staying accountable. That tension is real: a mistake in an internal note or official correspondence can weaken trust. This course shows you how to use generative AI as a supervised assistant, not an unchecked decision-maker. You set limits, review its drafts, and remain responsible. With documents you already write or review, you will draft faster, synthesize information for decisions, and examine the risks and governance questions that matter in public administration. Then you will bring it all together. For your final project, you will rewrite one real administrative document from start to finish with AI, compare it line by line with the original, and identify what changed and why. Complete that work and you earn your certification. Begin with a real administrative document. Bring AI into public service responsibly.